Anti-Spam Policy

Effective Date: 01/06/2025

XsendPro is committed to providing a safe, ethical, and legal platform for email marketing. We have a zero-tolerance policy toward spam, and by using our platform, you agree to comply with this Anti-Spam Policy.


1. What Is Spam?

Spam refers to unsolicited, bulk, or indiscriminate messages, typically sent for commercial purposes, without the recipient’s consent.

Examples include:

  • Emails sent to purchased or scraped contact lists

  • Messages without a clear unsubscribe option

  • Promotional content sent to people who never opted in


2. Your Responsibility

As an XsendPro user, you must:

  • Send emails only to recipients who have explicitly opted in

  • Use legally obtained email lists

  • Include a valid sender email and business name

  • Include a visible unsubscribe link in every campaign

  • Honor unsubscribe requests within 24 hours


3. Prohibited Practices

You may not:

  • Use third-party or purchased mailing lists

  • Send phishing, misleading, or false information

  • Send to recipients who have previously unsubscribed

  • Mislead recipients with deceptive subject lines or headers

  • Send adult, offensive, or harmful content


4. Monitoring and Enforcement

We actively monitor accounts for spam-related activities.

If your account is flagged:

  • Your account may be suspended or terminated without warning

  • We may request proof of opt-in consent for your mailing list

  • Legal action may be taken if laws are violated


5. Applicable Laws

All XsendPro users must comply with:

  • CAN-SPAM Act (USA)

  • GDPR (EU)

  • India’s IT Act and Rules

  • Other applicable international and local anti-spam laws


6. Reporting Abuse

If you receive spam from any user of XsendPro, please report it immediately to:

📧 abuse@xsendpro.com
Include full message headers and email body if possible.


7. Our Commitment

We use internal spam filters, activity logs, domain reputation checks, and list verification tools to protect email recipients and ensure that XsendPro maintains a clean sender reputation.